> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.redmenta.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I request a refund?

## Do you no longer need your Redmenta subscription? Get to know your options!
If the subscription period has been started, no refund can be requested (neither full nor time-proportional) with reference to the GTC and terms of use. If you feel that you are still entitled to a refund for reasons beyond your control, write the case to [support@redmenta.com](mailto:support@redmenta.com) and we will inform you about the possibilities.