Would you like to increase the number of people in your subscription? There is no obstacle! Here we have summarized for you, in which cases and how to proceed with the expansion.
Expanding your Redmenta subscription depends on the payment method. If, when ordering Redmenta Plus, you requested a proforma invoice and paid the amount by bank transfer, regarding the extension, please contact the customer service at support@redmenta.com. In the email, don't forget to write the previously entered billing name, and specify how you would like to increase the number of subscribers.
If payment was made with an online bank card purchase, you can complete the extension yourself on the Edit profile page (https://redmenta.com/en/user). To do so, click the Manage button and enter exactly how you would like to increase the number of the group.
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Here, based on preliminary calculations, you will see exactly how much will be deducted if you complete the extension. In such cases, the system calculates the price in proportion to time, and if you have been added to a cheaper pricing category by expanding the group, the discount is also included. At the next invoicing (when renewing the subscription), the system will deduct the amount for the already expanded group. If, for example, the subscription extended to 10 people is updated on January 1, then the subscription fee for 10 people will be deducted in one amount for the following period.